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When to Bring in Consultants to an EAM Implementation

Why use consultants or other 3rd parties

You have been charged with implementing an Enterprise Asset Management (EAM) system across your company's facilities. Does the size, scope or complexity of the project make the determination for you?

How do you know when to bring in outside consultants to help with an EAM implementation? The answer is not something that should be arrived at quickly. A team of qualified consultants with specialized knowledge of the vendor’s software can costs a lot of money.

It is true that outsourcing the project management and or collection of asset detail will free up internal staff to do their jobs. On the flip side, participating in the implementation of the EAM system will help make sure buy-in is achieved. This is because the staff will have input into its set up, and use. By participating, staff will not fear the change and are more likely to use the new system correctly.

Therefore it makes good business sense to ask a few more questions before engaging the services of a consultant or consulting company. The key question now becomes: Do we have the resources needed to accomplish our objectives? As a starting point, to answer the question above, customers can ask themselves 5 questions:

What is the timetable for the implementation, 6 months, 1 year, 2 years?

How many people will be required to execute the plan?

What is the knowledge level of the existing staff?

What is the availability of the desired staff during the course of maintenance solution?

Do you have a leader who will manage the change?

If the answers to the questions above suggest that there are not enough resources in-house to do the project, then a 3rd party that possessing the needed resources or EAM software experience might need to be approached.
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